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Key Differences between Expectation and Satisfaction Surveys

Only when you understand your stakeholder’s values and expectations do you truly understand what’s important to them. Expectation research surveys from ServiceTrac do exactly that; these surveys allow business managers to delve deeper into the wants, needs, values, and expectations of their stakeholders. Expectation surveys can help these business managers to accurately pin point what […]

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When a patient has multiple diagnoses, which should be listed first?

Happy New Year! 2018 brings new codes and guidelines for correct coding and billing. It is important to take time to review all documents with codes for correctness as many ICD/CPT/HCPCS codes were deleted or revised as well as new codes in all three code sets. The topic for this installment of Coding Corner relates

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PracticeMax Named one of 10 Most Promising Revenue Cycle Management Solution Providers

PracticeMax was recently named one of the 10 Most Promising Revenue Cycle Management Solution Providers by Healthcare Tech Outlook magazine. A panel of CEOs, CIOs, CMOs, VCs and editorial board helped the magazine recognize 10 revenue cycle management vendors that “showcase extensive business knowledge and innovative strategies combined with talent based across locations.”   PracticeMax

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ICD-10 deadline is today!

Further more information, visit https://practicemax.com/

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Have you done these 10 things to prepare for ICD-10?

As the October 1, 2015 transition deadline approaches, take a moment to rate your preparation progress in the 10 categories below. David Letterman may have retired but the Top 10 lives on. Make this Top 10 your number one priority. Use this scale to rate your completeness for each item. Completely Finished………………………….100% Almost Finished………………………………….75% About

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ICD-10 Emergency Medicine Concept Reminder: Location!

To capture the best clinical diagnosis, providers must document the following aspects of Location: Be very specific as to the anatomic locations Finger: Phalanges, phalanxes (Proximal, middle and distal phalanx) Toe: Individual toes and specific joints Hand: Carpal, metacarpals, trapezium, trapezoid etc. Foot: Tarsal, metatarsals, joints, intertarsal etc. The documentation of laterality is key to

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ICD-10 is 55 days away. Are you ready?

The ICD-10 deadline of October 1, 2015 is approaching quickly but there is still time to prepare! The CMS ICD-10 Quick Start Guide is a FREE tool that can help practices make the most out of the next 55 days. CMS ICD-10 Quick Start Guide This document covers the 5 important steps health care professionals

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ICD-10 Documentation & Coding Tips

ICD-10 is a sizeable undertaking for any practice. In addition to expanding the number of codes to nearly 70,000, ICD-10 coding and documentation will require significantly more detail and specificity. PracticeMax is your partner for ICD-10 preparation, including clinical documentation requirements and tips. Here are some examples of where ICD-10-CM will require more specific documentation.

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ICD-10 General Concepts for Emergency Department

ICD-10-CM Emergency Department (ED) General Concepts: Signs and symptoms are still acceptable in the absence of a definitive diagnosis Example: Fever, dehydration and vomiting without nausea Location/laterality Document right, left or bilateral for paired organ structures Example: Bilateral pneumonia Location/anatomic specificity Be specific as to the exact anatomic site; see examples below Finger: Individual fingers

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