Satisfaction Research

PracticeMax Named one of 10 Most Promising Revenue Cycle Management Solution Providers

PracticeMax was recently named one of the 10 Most Promising Revenue Cycle Management Solution Providers by Healthcare Tech Outlook magazine. A panel of CEOs, CIOs, CMOs, VCs and editorial board helped the magazine recognize 10 revenue cycle management vendors that “showcase extensive business knowledge and innovative strategies combined with talent based across locations.”   PracticeMax […]

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5 Ways Expectation Surveys can Benefit your Senior Living Facility

Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways:

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Monitoring Stakeholder Feedback

In today’s highly competitive market, establishing systems to measure key stakeholder feedback is crucial to increasing volume and nurturing relationships. Well executed survey tools result in business intelligence that can (a) help your practice understand what customers want and expect, (b) assess how your practice is delivering in these areas and (c) help your practice

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