Skilled Nursing

5 Ways Expectation Surveys can Benefit your Senior Living Facility

Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways: […]

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Shocking Ways MaxMobile makes Coding Easier

As the healthcare industry implements ICD-10 this month it is important to realize the practical effect such a change will have on operations. One of the often overlooked effects of changing to ICD-10 is that superbills will drastically increase in length. Depending on the specialty, they may be up to fifteen pages long due to

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5 Ways ICD-10 Will Affect Your Practice

On October 1st, everyone in healthcare is required to make the switch from ICD-9 to ICD-10. The transition to ICD-10 will have a number of different effects on your practice. Here are five ways that ICD-10 will affect your practice: 1. ICD-10 will affect everyone Everyone covered by the Health Insurance Portability and Accountability Act of

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ICD-10 Alert: FAQs and Guidance on Flexibility

On Monday July 27th, CMS issued Guidance on the recent CMS/AMA joint announcement regarding ICD-10 flexibilities. The Guidance comes in the form of a frequently asked questions (FAQs) document. Below we’ve provided important information and highlights from the FAQs we think you’ll want to become familiar with as quickly as possible. Learn more at https://practicemax.com/ Key

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ICD-10 Documentation & Coding Tips

ICD-10 is a sizeable undertaking for any practice. In addition to expanding the number of codes to nearly 70,000, ICD-10 coding and documentation will require significantly more detail and specificity. PracticeMax is your partner for ICD-10 preparation, including clinical documentation requirements and tips. Here are some examples of where ICD-10-CM will require more specific documentation.

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Monitoring Stakeholder Feedback

In today’s highly competitive market, establishing systems to measure key stakeholder feedback is crucial to increasing volume and nurturing relationships. Well executed survey tools result in business intelligence that can (a) help your practice understand what customers want and expect, (b) assess how your practice is delivering in these areas and (c) help your practice

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