Patient Engagement

PracticeMax Named one of 10 Most Promising Revenue Cycle Management Solution Providers

Accountable Care Organizations (ACOs), Anesthesiology, Assisted Living, Billing, Business Intelligence, Coding, Company Buzz, Compliance, Contracting, Electronic Health Records (EHRs), Emergency Medicine, General, Hospital Based Practices, Hospitalists, ICD-10, Integrated Delivery Networks (IDNs), Key Performance Indicator (KPI), Marketing, Medical Homes, MU/EHR Optimization, Office Based Practices, Patient Engagement, Practice Management, Primary Care, Radiology, Regional Extension Centers (RECs), Satisfaction Research, School Districts, Surgery, Uncategorized, Urgent Care /

PracticeMax was recently named one of the 10 Most Promising Revenue Cycle Management Solution Providers by Healthcare Tech Outlook magazine. A panel of CEOs, CIOs, CMOs, VCs and editorial board helped the magazine recognize 10 revenue cycle management vendors that “showcase extensive business knowledge and innovative strategies combined with talent based across locations.”   PracticeMax […]

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5 Ways Expectation Surveys can Benefit your Senior Living Facility

Assisted Living, General, Marketing, Patient Engagement, Practice Management, Regional Extension Centers (RECs), Satisfaction Research, School Districts, Senior Living, Skilled Nursing /

Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways:

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ICD-10 Specific Complaint FAQS

Anesthesiology, Billing, Coding, Company Buzz, Compliance, Electronic Health Records (EHRs), Hospital Based Practices, Hospitalists, ICD-10, Office Based Practices, Patient Engagement, Primary Care, Radiology, Surgery /

Specific Complaint FAQs Q: Is the ICD-10 code for sciatica different that low back pain? Yes. The low back pain codes to M54.5, while sciatica codes to M54.3 with further specificity as to laterality (M54.31 right side and M54.32 left side). Additionally, there are separate codes for lumbago with sciatica which includes M541.41 for right

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ICD-10 Resource FAQs

Anesthesiology, Billing, Coding, Company Buzz, Compliance, Electronic Health Records (EHRs), Emergency Medicine, General, Hospital Based Practices, Hospitalists, ICD-10, Office Based Practices, Patient Engagement, Primary Care, Radiology, Surgery /

Resource FAQs Q: I have an EHR, won’t it code for me? Electronic Health Records (EHRs) are valuable tools in the transition to ICD-10. Your system should have the codes available for you and may even help you select a code a particular situation. However, it is still important to understand the guidelines and structure

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ICD-10 General FAQs

Anesthesiology, Billing, Business Intelligence, Coding, Company Buzz, Electronic Health Records (EHRs), Emergency Medicine, Hospital Based Practices, Hospitalists, ICD-10, Office Based Practices, Patient Engagement, Primary Care, Radiology, Surgery /

General FAQs Q: Why are we moving to ICD-10? ICD-10 is a more advanced and robust coding set than ICD-9. This allows for complex and detailed reporting that better meets the needs of the health care industry today. The move to ICD-10 will increase the level of specificity available for research, public health, and other

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Monitoring Stakeholder Feedback

Anesthesiology, Assisted Living, Business Intelligence, Emergency Medicine, General, Hospital Based Practices, Hospitalists, Independent Living, Integrated Delivery Networks (IDNs), Marketing, Medical Homes, Office Based Practices, Patient Engagement, Practice Management, Primary Care, Radiology, Satisfaction Research, Senior Living, Skilled Nursing, Surgery, Urgent Care /

In today’s highly competitive market, establishing systems to measure key stakeholder feedback is crucial to increasing volume and nurturing relationships. Well executed survey tools result in business intelligence that can (a) help your practice understand what customers want and expect, (b) assess how your practice is delivering in these areas and (c) help your practice

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Emergentology: Why You Should Counsel Your ED Patients (Stop Rolling Your Eyes)

Emergency Medicine, Patient Engagement, Practice Management /

The summer after my freshman year of college, I had my first experience with emergency medicine. I was able to shadow a physician in the emergency department at St. Luke’s Hospital in Kansas City where my father worked. I’m sure I was annoying as hell, and I know that emergency physician had way more patience

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